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Concurrent Engineering
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Improvement of the Design Process through Knowledge Capitalization: an Approach by Know-how Mapping

Jean Renaud

ERPI (Equipe de Recherche des Processus Innovatifs), ENSGSI, 54 010 Nancy, France jean.renaud{at}ensgsi.inpl-nancy.fr

Arnaud Lefebvre

PRISMA, 8 rue Boulevard Niels Bohr, 69 622 Villeurbanne Cedex, France

Christian Fonteix

LSGC (UPR CNRS 6811), 1 rue Grandville, BP 451, 54 001 Nancy, Cedex, France

The remark most often made about knowledge capitalization is that the tools and approaches used take a long time to implement. Today, time is of the essence and products have to be designed rapidly with simple, less determinist tools that are not only more communicative and operational but also favor collective rather than individual learning. For a number of years we have focused on designing a generic method of knowledge capitalization that would contribute to shortening the time needed to design products. We integrated three steps in our approach: identification and extraction of knowledge, modeling, and validating. We tested this approach from five different points of view which enabled us to build five specific approaches. This paper presents one of these approaches, based on the point of view of an expert in manufacturing. At each phase of the approach we propose tools and models for knowledge capitalization.

Key Words: knowledge capitalization • decision making • tacit knowledge • know-how mapping

Concurrent Engineering, Vol. 12, No. 1, 25-37 (2004)
DOI: 10.1177/1063293X04040438
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System Design Optimization for Product Manufacturing
Concurrent Engineering, December 1, 2007; 15(4): 329 - 343.
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